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Product pages

Questions about each product, under Add to cart.

Open in dashboard

Go to Chat widget > Product pages to show questions under Add to cart. Available on every plan.

Questions under Add to cart#

On by default. Each product page shows a short list of three questions about that product, under Add to cart. A tap opens the chat and asks it. The last row, Ask something else, opens the chat ready to type a question about the product.

Questions under Add to cart. A tap opens the chat with that question.
  • Heading: the line above the questions, up to 60 characters. Left empty, it reads "Questions about this product?".
  • The list uses your theme's font and colors.
  • Questions are written by AI from each product's own details, without prices or discounts.
  • Until a product's questions are ready, shoppers see general ones like "How long does delivery take?".

Edit questions by product#

  1. Select Edit by product

  2. Search for a product and open it.

  3. Edit the three questions, up to 60 characters each, then select Save.

You can also select Rewrite with AI for a fresh set, or Hide on this product. Your edits are kept. The AI never rewrites them unless you ask.

Move the questions#

By default the questions sit under the product form. To place them somewhere else, open your theme editor on a product template and add the Product questions block where you want it.

Still stuck? Contact support and we'll reply by email.