Product pages
Questions about each product, under Add to cart.
Open in dashboardGo to Chat widget > Product pages to show questions under Add to cart. Available on every plan.
Questions under Add to cart#
On by default. Each product page shows a short list of three questions about that product, under Add to cart. A tap opens the chat and asks it. The last row, Ask something else, opens the chat ready to type a question about the product.
- Heading: the line above the questions, up to 60 characters. Left empty, it reads "Questions about this product?".
- The list uses your theme's font and colors.
- Questions are written by AI from each product's own details, without prices or discounts.
- Until a product's questions are ready, shoppers see general ones like "How long does delivery take?".
Edit questions by product#
Select Edit by product
Search for a product and open it.
Edit the three questions, up to 60 characters each, then select Save.
You can also select Rewrite with AI for a fresh set, or Hide on this product. Your edits are kept. The AI never rewrites them unless you ask.
Move the questions#
By default the questions sit under the product form. To place them somewhere else, open your theme editor on a product template and add the Product questions block where you want it.
Still stuck? Contact support and we'll reply by email.