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New: Multi-store management is here — connect up to 3 stores on Growth.

Ship your first AI conversation in under 5 minutes.

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FAQ

Short answers to what merchants ask us most, before and after they install.

No. Any Store AI installs as a Shopify app block from your theme editor's App Embeds panel — no code, no theme edits.

Shopify, on every plan from Basic to Plus.

It depends on your plan. Free connects 1 store, Growth allows up to 3, and Pro is unlimited. See Pricing for details.

Yes, on Growth and up. You can set the widget's colors, avatar and tone of voice to match your store.

One customer chat session, however many messages it takes. If the same customer returns hours later and starts a fresh chat, that's a new conversation.

Every paid plan starts with a 14-day free trial. No credit card required — you're billed through Shopify only after the trial ends.

Community support on Free, priority email on Growth, and a direct support channel on Pro. You can also reach us any time through Contact.